FAQ

We include the final cleaning, towels and bed linen in the rental price. During booking you will see a summary of all of this.

If you want to change something about the booking or cancel it completely, please contact us. We will take into account the Recron conditions when assessing your request.

Before arrival, you will receive an email with all the important information for your stay, including check-in. You can check in from 4 p.m. of the day of arrival. If you did not receive the e-mail with check-in information, it may have ended up in spam or junk mail.

Nearly all of our homes have at least one parking space available.

One day before departure, you will receive an email with all the important information to check out. Also check information in the Happy Guest app. If you did not receive the e-mail with check-out information, it may have ended up in spam or junk mail.

Lost something or lost something during your stay? That’s annoying. Please let us know if you are missing something and we will check for you if something was found. Our Happy Crew checks and cleans the accommodation after departure. If an item is found, we will send it to you.

Our goal is that everyone can look back on a happy vacation. Therefore, we prefer to solve any problems during your stay. Are you not satisfied, is there something or do you want to share something else? Then we would love to hear from you. We are available daily from 9 a.m. to 9 p.m. to help you.